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Noticing a Charge from Us?

If you see a charge from primebasicsco.com on your statement, it simply means that you—or someone in your household—made a purchase from our site or one of our trusted partner brands.
This might be for a product, a special offer, or a membership. Every charge is directly tied to an order, and we’re happy to help clarify anything.

If you have any questions or need assistance, please fill out the form below.

We are online now and will respond within 10 minutes or less!